Brighton Grand Hotel & Convention Pattaya

View from the room. Huge window. Amazing light

The room was big and the breakfast decent but not as good as it should be for a 5-star hotel.

There was a lot of dirt on the floor near the corners. The location is fine, a bit far from the sea but manageable. The breakfast doesn't have many western options. I asked for twin beds in advance and I received a double bed.

Clean, comfortable, great breakfast buffet!

No massage available, shuttle wasn’t as advertised on website.

We stayed here for two nights on new year eve. It was amazing view from our room as we can see the fireworks from many locations in Pattaya, really impressive. Very delicious breakfast and staff are friendly and helpful.

To adjust the cold water to be hot water is really sensitive. I have adjust little by little to get warm water:)

Unfortunately, nothing positive about this property. My experience was completely overshadowed by serious cleanliness and service issues.

This was one of the worst hotel experiences I have ever had. The room, especially the toilet, was extremely dirty to the point that it was impossible to use. The condition was far below any acceptable standard. I reported the issue immediately, and even the manager admitted that the bathroom was not clean and agreed with me.Despite this clear acknowledgment from their own staff, the hotel refused to provide any refund. I paid 40,000 THB for a room I could not stay in, and I had no choice but to leave the next morning.The combination of poor hygiene, unprofessional handling of the situation, and complete refusal to take responsibility made this stay extremely disappointing and unacceptable.

I booked a seaview room which was fantastic. The bed had a soft mattress and was very comfortable.

It was a huge hotel that was very busy especially the pool area. Unfortunately for me there were 20 western children play fighting aggressively in the pool and screeching very loudly. Their parents ignored this and ate their self made buffet food without consideration for other patrons.

Service Staff were very helpful.

Bus loads of tourists making the three out of four elevators unworkable. The fourth elevator was shutdown for maintenance. Smoking area by the pool was unsafe IMO (See photos).

The panoramic ocean vista from my high-floor room was truly breathtaking. The accommodation offered an exceptionally comfortable stay, with the premium bedding and pillows ensuring a perfect night's rest.This location serves as an ideal and tranquil retreat from the overly bustling main Pattaya area. Given my primary desire to enjoy the sea view (while knowing the immediate beachside itself is not always pristine) selecting this high-rise hotel was the absolute best solution for fully appreciating the stunning marine scenery.I saw Songthaew stopped at the entrance of the hotel, if you know where it goes, it is the easy/best option to use public transportation.

Elevator: 3 out of 4 were functioning. The wait for the elevator was often too long, especially during busy hours.Shower: a small drawback was the inconsistent water temperature in the shower. but overall it was clean and good.Breakfast: The breakfast experience was inconsistent. On the first day, as a Booking.com guest, I was directed to a separate area that offered very limited, low-quality items. However, the next day, I was seated in the regular area, where the quality was much better. No explanation was given for this sudden change.

Location was okay the view was great and that's where it stops.

No hot water in the bathroom Basins X2 rooms, shower was okay small bathroom, no USB ports in bedrooms. Pool plus bar shuts at 10 pm every night. The shuttle only runs hourly.

Room was big

Breakfast on 10th floor was a bit less variety than expected

Breakfast is very good and has a great selection. All the staffs are very friendly and helpful. The bed is very comfortable.

We had a nice suite at the top floor, with a great view. The pool area was also nice.

The rooms were very spacious and clean. Amenities were also very good , the pool view was also very good . Restaurant upstairs had a good variety of food . Massages on the pool level were great and I believe I received the best massage of my life. We got ourselves in a bit of an awkward situation to say the least , yet the staff and security were extremely helpful. And then allowed us to extend our reservation by another night which was very kind.

Comfortable bed. Great buffet breakfast with western and Thai food. Unusually well whipped gym. Nice N Pattaya location.

Erratic hot water.Pool is beautiful but water is always too cold.Small roaches in the room on 28th floor.Housekeeping doesn't come until late afternoon.One day they shut off power for a long time but offered no compensation. A free lunch would have been nice.

The hotel was very clean with good amenities. I booked an executive room which was a good size with a living area, bedroom and bathroom. The pool on the 10th floor was really nice and wasn’t busy during my stay.

The breakfast does not really cater for the English style cuisine, but there were plenty of places in the local area, where you thank you you very much thank you thank you could get an English breakfast if you so wished. The hotel is located in the north of the city and just offer a main road which leads down to Century 21 shopping center. This particular road was extremely busy and transportation was always a challenge to get to a location.

Everything and staff are very friendly and helpful second time I’ve used this hotel

It was good value for money, excellent location and staff very hepful. Not too crowded, away from loud bars. Will definitely consider it again next time.

Very nice place, conveniently located near T21 and Central, not too far from the beach.The staff is friendly and helpful, the food was great.The only problem is that the walls seem to be thin enough to sometimes have shared room experience

Much better than our previous hotel. Nice location, great staff, great breakfast, lovely views from room

Not enough luggage space,No ironing board and ironNo dining space, the small table provided was far away from the window and too small.Toilet paper was terrible, please get 3 ply toilet paper and provide more than one roll.

Large rooms, comfy beds, nice bathroom, good breakfast buffet, attentative staff